Quality Assurance Criteria

In the event of a defect with the product, the product may be compensated by the FairTrade Commission.

Notice consumer dispute settlement standards.  Hansol Biotech Co., Ltd

Cosmetics manufacturer

Jennic Co., Ltd

Cosmetics dealer in liability

Riman Korea

Country

South Korea

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Botalab Deserticola Hair Oil Serum ( 보타랩 데저티콜라 헤어 오일 세럼 )

POINT 1

DESERT MIRACLE

FIND THE ANSWER IN DESERTICOLA.

Deserticola, which has the energy and vitality of strong microalgae that grows in the mysterious desert, has been developed with care for 25 years and helps you to rich and beautiful hair.

POINT 2

CLEAN AND MILD

WITH NATURAL SURFACTANTS!

Contains amino acid-based cleaning ingredients and natural extracts.

Creates fine and rich bubbles to cleanly and gently cleanse the excess accumulation on the scalp.

POINT 3

USE OF CAREFULLY ED MATERIALS THAT HAVE PASSED BNIS!

Using carefully selected materials that passed BNIS, harmful ingredients that may irritate the scalp and hair, are excluded as much as possible.

*BNIS: Botalab's Negative Ingredient List System

----------------------

ANTI HAIR LOSS PROGRAM

Removes scalp waste and excess sebum.

Helps to balance oil and moisture.

Helps to calm the scalp, supply moisture and nutrition.

Main Ingredients

Salicylic Acid

Dexpanthenol

Phytopy TF (HD)

Product Main Points
Available for all

Date of Use
Marking containers separately

All Ingredients
[Shampoo]
purified water, cocobetaine, laurylglucosides, butylene glycol, sodium cocoyl alaninate, sodium lauroyl methylaminopropionate, disodium laureth sulfosuccinate, sodium chloride, urtica dioica (nettle) extract, centella asiatica extract, chaga mushroom extract, selaginella tamariscina extract, camellia japonica leaf extract, polyquaternium-10, honey extract, propanediol, caprylyl glycol, capillary wormwood extract, camellia japonica flower extract, palm oil, glycerin, salicylic acid, dexpanthenol, orange peel oil, bergamot oil, philippines orange oil, citric acid, niacinamide, pentasodium pentate, dextrin, caramel, olive extract, polyglyceryl-3methylglucose distearate, chlorella fermentation, methyl glucose sesquistearate, cetearyl glucoside, hydrogenated lecithin, nicotinamide adenine dinucleotide, linalul, limonene
[Treatment]
ethanol, Propylene glycol, Myristyl Alcohol, purified water, Butylene Glycol, Cetrimonium chloride, Urtica Dioica (Nettle) Extract, Camellia Japonica Flower Extract, Propanediol, Capillary wormwood extract, Camellia Japonica Leaf Extract, Selaginella Tamariscina Extract, centella asiatica extract, chaga mushroom extract, Glycerin, Salicylic Acid, Palm oil, dexpanthenol, Honey Extract, bergamot oil, orange Peel Oil, Niacinamide, Philippines orange oil, olive extract, Polyglyceryl-3methylglucose distearate, Chlorella fermentation, Methyl glucose sesquistearate, Cetearyl glucoside, Hydrogenated Lecithin, Nicotinamide adenine dinucleotide, Linalul, Limonene

Functional
Hair loss alleviation

Precautions for Use
 

1. Consult with a specialist if abnormal symptoms or side effects such as redness, swelling, or itching occurs after use.
2. Do not apply to wound areas
3. Safeguards for Storage and Handling

4. Wash your eyes immediately if the product comes into contact with your eyes, and/or consult with a

specialist if you experience any further discomfort.

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Quality Assurance Criteria

In the event of a defect with the product, the product may be compensated by the FairTrade Commission.

Notice consumer dispute settlement standards.  Hansol Biotech Co., Ltd

Cosmetics manufacturer

Hansol Biotech Co., Ltd

Cosmetics dealer in liability

Riman Korea

Country

South Korea

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Quality Assurance Criteria

In the event of a defect with the product, the product may be compensated by the FairTrade Commission.

Notice consumer dispute settlement standards.  Hansol Biotech Co., Ltd

Cosmetics manufacturer

Hansol Biotech Co., Ltd

Cosmetics dealer in liability

Riman Korea

Country

South Korea

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Quality Assurance Criteria

In the event of a defect with the product, the product may be compensated by the FairTrade Commission.

Notice consumer dispute settlement standards.  Hansol Biotech Co., Ltd

Cosmetics manufacturer

Hansol Biotech Co., Ltd

Cosmetics dealer in liability

Riman Korea

Country

South Korea

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Quality Assurance Criteria

In the event of a defect with the product, the product may be compensated by the FairTrade Commission.

Notice consumer dispute settlement standards.  Hansol Biotech Co., Ltd

Cosmetics manufacturer

Hansol Biotech Co., Ltd

Cosmetics dealer in liability

Riman Korea

Country

South Korea

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Botalab Hair Shampoo ( 보타랩 데저티콜라 샴푸 )

POINT 1

DESERT MIRACLE

FIND THE ANSWER IN DESERTICOLA.

Deserticola, which has the energy and vitality of strong microalgae that grows in the mysterious desert, has been developed with care for 25 years and helps you to rich and beautiful hair.

POINT 2

CLEAN AND MILD

WITH NATURAL SURFACTANTS!

Contains amino acid-based cleaning ingredients and natural extracts.

Creates fine and rich bubbles to cleanly and gently cleanse the excess accumulation on the scalp.

POINT 3

USE OF CAREFULLY ED MATERIALS THAT HAVE PASSED BNIS!

Using carefully selected materials that passed BNIS, harmful ingredients that may irritate the scalp and hair, are excluded as much as possible.

*BNIS: Botalab's Negative Ingredient List System

----------------------

ANTI HAIR LOSS PROGRAM

Removes scalp waste and excess sebum.

Helps to balance oil and moisture.

Helps to calm the scalp, supply moisture and nutrition.

Main Ingredients

Salicylic Acid

Dexpanthenol

Phytopy TF (HD)

Product Main Points
Available for all

Date of Use
Marking containers separately

All Ingredients
[Shampoo]
purified water, cocobetaine, laurylglucosides, butylene glycol, sodium cocoyl alaninate, sodium lauroyl methylaminopropionate, disodium laureth sulfosuccinate, sodium chloride, urtica dioica (nettle) extract, centella asiatica extract, chaga mushroom extract, selaginella tamariscina extract, camellia japonica leaf extract, polyquaternium-10, honey extract, propanediol, caprylyl glycol, capillary wormwood extract, camellia japonica flower extract, palm oil, glycerin, salicylic acid, dexpanthenol, orange peel oil, bergamot oil, philippines orange oil, citric acid, niacinamide, pentasodium pentate, dextrin, caramel, olive extract, polyglyceryl-3methylglucose distearate, chlorella fermentation, methyl glucose sesquistearate, cetearyl glucoside, hydrogenated lecithin, nicotinamide adenine dinucleotide, linalul, limonene
[Treatment]
ethanol, Propylene glycol, Myristyl Alcohol, purified water, Butylene Glycol, Cetrimonium chloride, Urtica Dioica (Nettle) Extract, Camellia Japonica Flower Extract, Propanediol, Capillary wormwood extract, Camellia Japonica Leaf Extract, Selaginella Tamariscina Extract, centella asiatica extract, chaga mushroom extract, Glycerin, Salicylic Acid, Palm oil, dexpanthenol, Honey Extract, bergamot oil, orange Peel Oil, Niacinamide, Philippines orange oil, olive extract, Polyglyceryl-3methylglucose distearate, Chlorella fermentation, Methyl glucose sesquistearate, Cetearyl glucoside, Hydrogenated Lecithin, Nicotinamide adenine dinucleotide, Linalul, Limonene

Functional
Hair loss alleviation

Precautions for Use
 

1. Consult with a specialist if abnormal symptoms or side effects such as redness, swelling, or itching occurs after use.
2. Do not apply to wound areas
3. Safeguards for Storage and Handling

4. Wash your eyes immediately if the product comes into contact with your eyes, and/or consult with a

specialist if you experience any further discomfort.

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

POINT 1

DESERT MIRACLE

FIND THE ANSWER IN DESERTICOLA.

Deserticola, which has the energy and vitality of strong microalgae that grows in the mysterious desert, has been developed with care for 25 years and helps you to rich and beautiful hair.

POINT 2

CLEAN AND MILD

WITH NATURAL SURFACTANTS!

Contains amino acid-based cleaning ingredients and natural extracts.

Creates fine and rich bubbles to cleanly and gently cleanse the excess accumulation on the scalp.

POINT 3

USE OF CAREFULLY ED MATERIALS THAT HAVE PASSED BNIS!

Using carefully selected materials that passed BNIS, harmful ingredients that may irritate the scalp and hair, are excluded as much as possible.

*BNIS: Botalab's Negative Ingredient List System

----------------------

ANTI HAIR LOSS PROGRAM

Removes scalp waste and excess sebum.

Helps to balance oil and moisture.

Helps to calm the scalp, supply moisture and nutrition.

Main Ingredients

Salicylic Acid

Dexpanthenol

Phytopy TF (HD)

All Ingredients

[Treatment]
ethanol, Propylene glycol, Myristyl Alcohol, purified water, Butylene Glycol, Cetrimonium chloride, Urtica Dioica (Nettle) Extract, Camellia Japonica Flower Extract, Propanediol, Capillary wormwood extract, Camellia Japonica Leaf Extract, Selaginella Tamariscina Extract, centella asiatica extract, chaga mushroom extract, Glycerin, Salicylic Acid, Palm oil, dexpanthenol, Honey Extract, bergamot oil, orange Peel Oil, Niacinamide, Philippines orange oil, olive extract, Polyglyceryl-3methylglucose distearate, Chlorella fermentation, Methyl glucose sesquistearate, Cetearyl glucoside, Hydrogenated Lecithin, Nicotinamide adenine dinucleotide, Linalul, Limonene

Functional
Hair loss alleviation

Precautions for Use
 

1. Consult with a specialist if abnormal symptoms or side effects such as redness, swelling, or itching occurs after use.
2. Do not apply to wound areas
3. Safeguards for Storage and Handling

4. Wash your eyes immediately if the product comes into contact with your eyes, and/or consult with a

specialist if you experience any further discomfort.

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Normal Skin

1. SCRUB
   Apply onto wet skin and gently massage scrub on skin. When the grains are dissolved, rinse thoroughly with water.
2. WASH
   Lather on skin and rinse thoroughly with water right away.
3. CREAM
   Apply liberally and thoroughly onto skin.

Sensitive Skin

1. WASH
   Lather on skin and rinse thoroughly with water right away.
                       or
   SCRUB
   Apply onto wet skin and gently massage scrub on skin. When the grains are dissolved, rinse thoroughly with water.
2. CREAM
   Apply liberally and thoroughly onto skin.

BOTALAB SUAMEL BODY SCRUB TIP!

When using Botalab Suamel Body Scrub, focus on easily overlooked areas like elbows and heels. Dissolve the scrub slightly with water first.

The scrub is for body use only, please do not use on face.

Ingredients

Botalab Suamel Body Wash
Purified Water, Sodium C14-16 Olefin Sulfonate, Disodium Cocoamphodiacetate, Glycerin, Coco-betaine, Sodium Chloride, Citrus Limon (Lemon) Peel Oil, Salicylic Acid, Hydrolyzed Collagen, Butylene Glycol, Citric Acid, Sodium Hyaluronate Crosspolymer, Rosmarinus Officinalis (Rosemary) Leaf Oil, Artemisia Vulgaris (Mugwort) Extract, Abies Sibirica (Siberian Fir) Oil, Cymbopogon (Lemon Grass) Oil, Zingiber Officinale (Ginger) Oil, Aloe Barbadensis (Aloe Vera) Extract, Punica Granatum (Pomegranate) Fruit Extract, Lycium Barbarum (Goji Berry) Fruit Extract, Lycium Barbarum (Goji Berry) Root Extract, Hippophae Rhamnoides (Sea Buckthorn) Fruit Extract, Hexylene Glycol, Pentasodium Pentetate, Tocopherol, Propanediol, Phellodendron Amurense (Amur Cork Tree) Bark Extract, Scutellaria Baicalensis (Baikal Skullcap) Root Extract, Astragalus Membranaceus (Huang Qi) Root Extract, Artemisia Capillaris (Mugwort) Extract, Elaeis Guineensis (African Oil Palm) Oil, Tetradecene, Hexadecene, Glycolipids, Olea Europaea (Olive) Extract, Polyglyceryl-3 Methylglucose Distearate, Methyl Glucose Sesquistearate, Hydroxyacetophenone, Cetearyl Glucoside, Linalool, Limonene

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Normal Skin

1. SCRUB
   Apply onto wet skin and gently massage scrub on skin. When the grains are dissolved, rinse thoroughly with water.
2. WASH
   Lather on skin and rinse thoroughly with water right away.
3. CREAM
   Apply liberally and thoroughly onto skin.

Sensitive Skin

1. WASH
   Lather on skin and rinse thoroughly with water right away.
                       or
   SCRUB
   Apply onto wet skin and gently massage scrub on skin. When the grains are dissolved, rinse thoroughly with water.
2. CREAM
   Apply liberally and thoroughly onto skin.

BOTALAB SUAMEL BODY SCRUB TIP!

When using Botalab Suamel Body Scrub, focus on easily overlooked areas like elbows and heels. Dissolve the scrub slightly with water first.

The scrub is for body use only, please do not use on face.

Ingredients

Botalab Suamel Body Scrub
Purified Water, Sodium Chloride, Glycerin, Sea Salt, Potassium Cocoyl Glycinate, Hydroxypropyl Starch Phosphate, Disodium Cocoamphodiacetate, Lauryl Betaine, Lauric Acid, Artemisia Vulgaris (Mugwort) Extract, Potassium Chloride, Butylene Glycol, Centella Asiatica (Gotu Kola) Extract, Caprylyl Glycol, Hydroxyacetophenone, Pentylene Glycol, Coconut Acid, Potassium Cocoate, Xanthan Gum, Dipropylene Glycol, Tocopherol, Sodium Stearate, Citric Acid, Pentasodium Pentetate, Hexylene Glycol, Polysilicone-15, Propanediol, Sodium Hyaluronate Crosspolymer, Polyglyceryl-10 Myristate, Elaeis Guineensis (African Oil Palm) Oil, Azadirachta Indica (Neem) Leaf Extract, Azadirachta Indica (Neem) Flower Extract, Curcuma Longa (Turmeric) Root Extract, Hydrolyzed Collagen, Artemisia Capillaris (Mugwort) Extract, Cetyl Ethylhexanoate, Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Olea Europaea (Olive) Extract, Ocimum (Basil) Leaf Extract, Polyglyceryl-3 Methylglucose Distearate, Glycolipids, Methyl Glucose Sesquistearate, Corallina Officinalis Extract, Cetearyl Glucoside, Citrus Nobilis (Mandarin Orange) Peel Oil, Citrus Aurantium Bergamia (Bergamot) Oil, Linalool, Limonene

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.

Normal Skin

1. SCRUB
   Apply onto wet skin and gently massage scrub on skin. When the grains are dissolved, rinse thoroughly with water.
2. WASH
   Lather on skin and rinse thoroughly with water right away.
3. CREAM
   Apply liberally and thoroughly onto skin.

Sensitive Skin

1. WASH
   Lather on skin and rinse thoroughly with water right away.
                       or
   SCRUB
   Apply onto wet skin and gently massage scrub on skin. When the grains are dissolved, rinse thoroughly with water.
2. CREAM
   Apply liberally and thoroughly onto skin.

BOTALAB SUAMEL BODY SCRUB TIP!

When using Botalab Suamel Body Scrub, focus on easily overlooked areas like elbows and heels. Dissolve the scrub slightly with water first.

The scrub is for body use only, please do not use on face.

Ingredients

Botalab Suamel Body Cream
Purified Water, Butylene Glycol, Glycerin, Caprylic/Capric Triglyceride, Pentaerythrityl Stearate/Caprate/Caprylate/Adipate, Niacinamide, Stearyl Alcohol, Helianthus Annuus (Sunflower) Seed Oil, Glyceryl Stearate, Polyglyceryl-2 Stearate, Polyglyceryl-3 Distearate, Sorbitan Stearate, Glyceryl Stearate Citrate, Artemisia Vulgaris (Mugwort) Extract, Lactobacillus Ferment, Stearic Acid, Palmitic Acid, Arachidic Acid, Myristic Acid, Oleic Acid, Elaeis Guineensis (African Oil Palm) Oil, Mentha Arvensis (Wild Mint) Oil, Barosma Betulina Leaf Extract, Rosa Damascena (Rose) Flower Water, Azadirachta Indica (Neem) Leaf Extract, Azadirachta Indica (Neem) Flower Extract, Artemisia Capillaris (Mugwort) Extract, Curcuma Longa (Turmeric) Root Extract, Ocimum (Basil) Leaf Extract, Olea Europaea (Olive) Extract, Corallina Officinalis Extract, Adenosine, Carbomer, Sodium Polyacryloyldimethyl Taurate, Hydrogenated Polydecene, Trideceth-10, Ammonium Acryloyldimethyl Taurate/VP Copolymer, Polyglyceryl-3 Methylglucose Distearate, Glyceryl Oleate, Cetearyl Glucoside, Methyl Glucose Sesquistearate, Sodium Hyaluronate Crosspolymer, Hydrolyzed Collagen, Glycolipids, Hydrogenated Palm Glycerides Citrate, Hydrogenated Lecithin, Maltodextrin, Ceramide NP, Cholesterol, Dipropylene Glycol, Propanediol, Ascorbyl Palmitate (Vitamin C Palmitate), Polysilicone-15, Pentasodium Pentetate, Tocopherol, Hydroxyacetophenone

EXCHANGE / RETURN / REFUND

•  Exchanges and returns can be sent after enclosing a'memo' within 7 days of receipt of the item.
•  To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the product is damaged unlike the initial product (wear traces, repairs, washing, smell, contamination, etc.)
• In case the product value is lost due to the opening of the packaging or damage to the packaging. 
• Please note that if you remove the tape by inserting a knife deeply when opening the box, the product inside may be damaged. Products damaged due to such opening cannot be returned or exchanged for defective products.
• Basically, items that have been washed/ wore (products damaged so that they cannot be resold) cannot be exchanged or returned.